Its 11 am and I finally feel relieved.
After struggling for like more than a week trying to solve the full storage account problem. for the whole week I felt so stressful and I even scolded my husband for nothing. Hahaha 😈. Poor him.
So this is what I have encounter when seeking a help to solve the problem:
1. From the support team of the webmail.
Their solution was just to purchase additional storage to the account. Not really that helpful as I am trying not to purchase and expand my account space storage.
2. From the Microsoft technical and support team.
This is were I met Hazel. She was so kind and patient. She listens to my problem and quickly react to it. Like a guardian angel, she lift all my burden from my heart. I felt like I wanna cry and hug her back than. Hahaha. Thank you Hazel. You are my savior 🙌.
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| Like a guardian angel. |
She advice me to instead of using open/export in outlook, try using archive. And like a charm, it worked! 🎉🎉🎉
So that after you have archive all the items, you can delete it from your webmail account. You can still access the archived items on your outlook. Finally your webmail account will be empty and ready to receive emails. ///
